Terms of Service

Last updated: November 7, 2026

Overview

This website is operated by PupRush. Throughout the site, "we", "us" and "our" refer to PupRush. By visiting our site or buying from us, you agree to these Terms of Service ("Terms"), together with our Privacy Policy, Shipping Policy and Refund Policy. If you do not agree, please do not use the site. Our store is hosted on Shopify, which provides the e-commerce platform we use to sell to you.

1. Using our store

By agreeing to these Terms, you confirm that you are at least the age of majority where you live, or that you have the consent of a parent or guardian. You may not use our products or the site for any illegal or unauthorized purpose, or violate any laws in your jurisdiction. Breaching these Terms may result in immediate termination of your access to the site.

2. General conditions

We may refuse service to anyone, for any reason, at any time. Your content (not including payment card information) may be transferred unencrypted across networks. Payment card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell or resell any part of the site without our written permission.

3. Accuracy of information

We aim to keep the information on this site accurate and up to date, but it is provided for general information only and may occasionally contain errors. Relying on it is at your own risk. We may update content at any time but are not obliged to.

4. Products and prices

Prices and products may change, and we may discontinue any product at any time without notice. We display product colors and images as accurately as we can, but your screen may not show them exactly. We may limit the quantities sold to any person, household or order, and may refuse or cancel orders that appear to be placed by resellers, contain pricing errors, or seem fraudulent. If we cancel an order after you have been charged, we'll refund you in full.

5. Billing and account information

You agree to provide current, complete and accurate purchase and account information, and to update it promptly if it changes, so that we can complete your transactions and contact you as needed.

6. Product use and safety

PupRush toys are designed for supervised play. They are not chew toys. Inspect toys regularly and remove them if the shell, cover or any part becomes damaged. Keep charging cables away from pets and charge the toy out of their reach. Choose a toy that suits your dog's size and play style. We are not responsible for injury or damage caused by misuse, unsupervised use, or using a damaged product.

7. Shipping, returns and refunds

Delivery times, returns and refunds are covered by our Shipping Policy and Refund Policy, which form part of these Terms.

8. Third-party tools and links

We may give you access to third-party tools or link to third-party websites that we don't monitor or control. You use them at your own risk, and we aren't responsible for their content, products or practices.

9. Comments and submissions

If you send us reviews, ideas, suggestions or other material, you agree that we may edit, copy, publish and otherwise use it without obligation to you. You agree that your submissions won't be unlawful, abusive or misleading, won't infringe anyone's rights, and won't contain viruses or malware.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors and omissions

The site may occasionally contain typographical errors or omissions in product descriptions, pricing, promotions, shipping times or availability. We may correct them, and change or cancel orders affected by them, at any time without prior notice, including after you have placed an order.

12. Prohibited uses

You may not use the site or its content for any unlawful purpose; to harass, abuse or discriminate against others; to infringe intellectual property rights; to submit false or misleading information; to upload malicious code; to collect others' personal information; to spam, phish or scrape; or to interfere with the security of the site.

13. Disclaimer and limitation of liability

We don't guarantee that the site will be uninterrupted, timely, secure or error-free. Except where the law says otherwise, the site and all products are provided "as is" and "as available", without warranties of any kind beyond those that cannot be excluded by law. To the fullest extent permitted by law, PupRush and its owners, employees and suppliers are not liable for any indirect, incidental, special or consequential damages arising from your use of the site or any product, and our total liability for any claim is limited to the amount you paid for the product involved. Some jurisdictions don't allow these limitations, so they may not apply to you.

14. Indemnification

You agree to indemnify and hold PupRush harmless from any claim or demand, including reasonable legal fees, made by a third party because of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any part of these Terms is found unlawful or unenforceable, that part will be enforced to the fullest extent permitted, and the rest of the Terms will remain in effect.

16. Termination

These Terms apply until terminated by you or us. You may stop using the site at any time. We may terminate your access if we believe you have breached these Terms. Obligations incurred before termination survive it.

17. Entire agreement

These Terms and any policies posted on this site are the entire agreement between you and us about the site, and replace any earlier agreements or communications.

18. Governing law

These Terms are governed by the laws of the State of Minnesota and the United States, without regard to conflict-of-law rules.

19. Changes to these Terms

We may update these Terms at any time by posting changes on this page. Continuing to use the site after changes are posted means you accept them.

20. Contact

Questions about these Terms? Email puprushsupport@gmail.com.