Shipping Policy

Last updated: November 7, 2026

Free shipping

Standard shipping is free on every order. If faster options are available for your address, you'll see them at checkout.

Processing time

Orders are dispatched within 1–2 business days (Monday to Friday, excluding holidays).

Delivery time

Because demand is very high right now, delivery takes 14–21 business days. Holidays, customs checks and carrier delays can occasionally add a few days.

Order tracking

As soon as your order ships, we'll email you a tracking number. Tracking can take 3–5 business days to show updates, so don't worry if it looks quiet at first.

Orders with more than one item

If you order more than one item, they may arrive in separate packages on different days.

Where we ship

We ship to most countries worldwide. The countries we deliver to are shown at checkout.

Customs, duties and taxes

Orders shipped outside the United States may be charged import duties or taxes by your country's customs office. These charges are the customer's responsibility.

Shipping address

Please double-check your address at checkout. If you spot a mistake, email us within 12 hours of ordering. We can't be responsible for orders delivered to an incorrect address entered at checkout.

Lost, damaged or late orders

See our Refund Policy for what happens if your order is lost, arrives damaged, or hasn't arrived within 30 days after the estimated delivery window.

Contact

Questions about your delivery? Email puprushsupport@gmail.com.